Quote:
Originally Posted by John F
I would hope that only people who have experience with both would vote. That was what I was trying to get at with the "personal" blurb.
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And that was why I answered the same limiting my answer to ereader/ebook related incidents. I don't know about Amazon in the USA but dealing with Amazon in Canada has been a mixed experience. One example being an ebook purchase where the delivered book did not match the version shown on their site (the version I thought I was purchasing has 5 short stories, the version delivered had 4 making it
not the "Compleat" version. It took multiple discussions before I received the refund I wanted.
One lesson my mother drilled into me definitely applied, courtesy and politeness go a long ways towards making dealing with customer service a less unpleasant experience. Though I sometimes wonder why anyone would want to catch flies...