|
I've had both good and bad from Kobo, including one issue that's never been fixed and that included multiple conversations for over 9 months with multiple CS reps & including Michael Tamblyn when he was their content chief. However other times Kobo's CS has been great at solving my issues, not that there have really been many. With Amazon I almost always get good to great CS, but have had a few "stinkers" too.
|