Quote:
Originally Posted by Purple Lady
Some people here have had good experience with the price match, but I wouldn't use it either. I don't trust that they would actually do it. Their CS is just too bad for me to take a chance.
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I've used the Price Match and they have always paid out, it's just with whispersync audiobooks Amazon win hands down. Kobo seem to arrogantly think they are on an equal footing with Amazon so their customer service doesn't matter, but they are not, and it does. Until they actually do something about the appalling level of customer service they provide people will simply give up on Kobo.