Quote:
Originally Posted by Silverty
What do you mean by upgrade?
Because it would be great if a retailed would just exchange if I were to have any problems.
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Exchange the one TV for a higher-priced TV model, ie upgrade. But that still has to be within the store's return time allowed.
Every reputable store will offer you an exchange for a defective item. No restocking fees, no hassles, should be no problems at all. But again, that has to be within the store's time frame for returns. Once past that time, you have to deal with the manufacturer under their warranty coverage if the unit should suddenly show defects after that point.