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tea2 · 06-06-2017, 05:46 PM

I had good luck with Chapters when I had to exchange a broken Kobo Touch years ago, but I noticed for a subsequent Kobo purchase (Glo) they attached some kind of note to the bill that said to contact Kobo and not Chapters for returns. I don't know whether that's still the case. Mind you, both of those were in-store, not online and four-ish or more years ago.

I bought my new Aura2 at Best Buy (in the store).

06-06-2017, 05:46 PM	#14
tea2 Zealot Posts: 102 Karma: 864936 Join Date: Jul 2011 Location: Canada Device: Kindle 2, iPad Mini 4, Aura One, Kobo Clara 2e	I had good luck with Chapters when I had to exchange a broken Kobo Touch years ago, but I noticed for a subsequent Kobo purchase (Glo) they attached some kind of note to the bill that said to contact Kobo and not Chapters for returns. I don't know whether that's still the case. Mind you, both of those were in-store, not online and four-ish or more years ago. I bought my new Aura2 at Best Buy (in the store). Last edited by tea2; 06-06-2017 at 05:56 PM.