Quote:
Originally Posted by Hemmi
Josie, I've had the same issue and replied to their cased closed email about how they'd asked me to wait to hear from them and they hadn't written back. I probably told them how lousy their customer service is also. They've always then resolved the issue.
Sad that you have to fight CS every time though to get them to help you.
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I don't understand how Kobo can ever think they offer decent service. It's just appalling.