Quote:
Originally Posted by schiway
I talked to them, and ask them if they could replace my gadget with new one or offer any other services for me, they said they cannot do anything, because my kindle was purchased abroad, I should contact Amazon Japan for services. what A BULLSHIT! It is a gift from a Japanese friend, how could I ask him to replace it for me? I live in China, and don't even know how to speak Japanese?!?!
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I'm afraid that's the downside of buying a Kindle from a different country: you can only get hardware support in the country the device was bought in. I'd suggest contacting your Japanese friend and asking him to contact Amazon on your behalf.