I like some of what you say and the service seems interesting, but two things still stick out.
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Originally Posted by Playster
We launched a new membership option for unlimited audiobooks at 14.95/month, and this change has not yet been reflected on our homepage. This should be resolved by the end of the week, but in the meantime the price you see is the price you'll pay.
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Why would you launch a new (higher) price point through an ad only and not bother to simultaneously update everything on your actual website at the same time? It comes off as very strange.
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The reason we have more Trustpilot reviews than Audible is that we have an account with Trustpilot, and we proactively invite members to leave reviews.
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That could help explain all the positive reviews perhaps, but you also have ten times more very negative reviews than Audible too. Why is that?