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I'm having difficulties with ADE and called Kobo Customer Service 3 times. The first two were handled nicely but they only just escalated the problem. The 3rd (Marsha, I believe) was surly and condescending and after having me uninstall ADE that was working left me with the instruction to contact Adobe...yeah right, good luck on that one. She left me in the lurch.
For one thing, she tried to push me to ADE 3.0 but it would not work at all (wouldn't authorize and kept hanging up the PC). I thought 1.7.2 was the ADE version that works with Kobo.
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