[lorraineg57]

Wasn't quite sure where to post this as I didn't see a forum for ADE.
I am having the dreaded "Loan token not found" error when trying to open books from ADE on my Nook Glowlight via Calibre. (Win10, ADE 4.5 and have tried both the latest version of Calibre and versions 4.0 and 2.0). I am able to open the books in ADE and read them there. Now here's where it gets interesting.

If I use my other laptop running Win 10, Calibre 2.0 and ADE 4.0, the books are able to be opened on the Nook with no error message.

I have uninstalled the latest versions of both ADE and Calibre and installed previous versions, de-authorized and reauthorized both ADE and my Nook, deleted the digital editions files from the nook via file explorer, deleted the epub files and re-downloaded, downloaded new (not previously downloaded) books, tried running ADE in compatibility mode for Win 8, etc. (Everything a search for "loan token not found" suggested). Both computers are authorized in ADE with the same ID and password.

Can anyone offer any input? I don't understand why it works on one machine and not on another with the exact same software?






Any input would be greatly appreciated.

I've been trying to figure this out for days and it's driving me crazy.