Thread: Glo Kobo Glo: Need SD card image
View Single Post
Old 05-23-2017, 07:02 AM   #801
davidfor
Grand Sorcerer
davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.
 
Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by user1354 View Post
Since a few weeks, I can't connect my Glo to any PC, Windows says there is a problem with the device. However the Glo is working fine as ever. I want to try, if it works with your image.
If the device is starting and is usable, and Windows has a problem with it, then it's likely to be a problem with Windows. What is the error Windows is reporting? What version of Windows as there have been problems with the Win10 Anniversary Edition. Later update fixed this. And there were firmware updates to the Glo to avoid the problem.

And, as always, have you restarted both Windows and the device? And checked all the USB ports on the PC and other cables. And another PC.

The next step is to do a factory reset of the device. If there is an issue with it, then this is as likely to fix it as the image. And if you factory reset and it connects OK the first time, but not after using it, then it is almost definitely a Windows version problem.

I tend to think the image won't make a difference, but I have sent the image link as well.
davidfor is offline