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1. No problems with the battery. Mine says about 10 hours and it seems to last for a long time. No idea on how to replace the battery. Maybe they can send you one if you tell them your situation?
2. Not too sure about the bulk converter. Is this the program available for about 15 bucks on their site? If so, I have never had a problem with it. Never had any luck with the freeware options out there so I broke down and bought the Librarian program. Is this bulk converter something new?
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