Quote:
Originally Posted by mg10
Finally I received the replacement after two weeks since I sent mine. I'm dissapointed with new one because has a shadow zone in the lower right corner. Another problem with frontlight.
Really, I don't know what to do because don't want to wait two more weeks without the reader...
|
I would suggest getting on the phone with them, explaining that this is the second return and that you don't want to send out the defective unit until a good one arrives.
I hope you have better luck. I like my Kobo Aura 6", and I wish the customer service group handled things better. Too many customers comment on stuff like this!