[knc1]

Originally Posted by Cinisajoy

Try this link.
https://www.amazon.com/gp/help/customer/display.html?nodeId=202048000
The link you need is the 4.1.3 that says transfer via USB.

Click the transfer. It can't hurt.

Still, all you do is jump through the same few pages.

The description you give above (from a different page) **should** go to the March update package, but it does not, it goes to the regular firmware update page.