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Originally Posted by Cootey
Update 3: This may not be a problem on my end at all. I opened my account on kobo.com, and only five of the books I have borrowed from the library are listed up top. So this is a Kobo-Overdrive problem with my account. I bet this is a DRM issue, possibly due to me having authorized a similar device last month. Who knows? I'll have to call Overdrive in the morning, assuming they have customer support. I'm going to search the Overdrive catalog for my library and find a book that hasn't been borrowed, then see if I can borrow it from browsing on my KA1. Do you have any other suggestions?
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It's not a DRM issue, and it's not related to the devices on the account. As far as I can tell, Kobo do not have a limit on the number of devices or apps linked to the account.
How did you borrow the missing book? I you did it through the Aura ONE, then it is a problem for Kobo to fix. If you borrowed it through Overdrive or your library's site, it probably means the book you borrowed does not match a book that Kobo has. When you borrow a book from OD, it is actually supplied from the Kobo store. If the book on OD doesn't match a book in the store, then Kobo cannot supply the book. Unfortunately, this can includes the edition. If the edition of the book at the library doesn't match that in the store, you might not get it. I don't know exactly how the matching is done, or how strict Kobo is with it. It's likely it is all automatic and needs to match on ISBN or some other id. But, it is also possible that it is something that Kobo can fix manually.