Quote:
Originally Posted by edge13
No, it is in Amazon's original system, not jail broken. My PC can't recognize this kindle, how can I put it into diags please? My PC is running windows 10 64bit.
|
Under that set of conditions, you don't.
You either return it (for a credit towards a new purchase) -
You can sell it as "needs repair or for parts only", for more than what Amazon offered for it -
You can open it up and install the serial port connection.
Note:
There was a recent thread/post(s) made here about using fastboot to recover from a similar situation (repair needed screen) -
but I don't think it will help for your situation.
Although of course you can look up those directions and try them, you can't make the current situation worse.
Although you must either leave it on a wall charger or open and remove the battery. Either one will help prevent it from self-destructing when the battery runs down.