I agree, when she had a lot of false awakenings she seemed to hear pretty well. Now that the false awakenings are much fewer, she is so deaf I'm not sure she could hear a stick of dynamite go off. I'm really frustrated with Bezo's Bozos. They seem to be the rejects from Silicon Valley. Personally I find it is just as quick, and less of a hassle, to pull out my iPhone and control my smart home devices from it, rather than have to shout and argue with Alexa.