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Old 05-15-2017, 12:50 PM   #40
chopperbobby
Chopperbobby
chopperbobby began at the beginning.
 
Posts: 25
Karma: 10
Join Date: May 2017
Location: Central Washington State.
Device: Paper White
Quote:
Originally Posted by chopperbobby View Post
Thank you for the reply.
When I was on chat with Amazon tech support they tried everything to fix it, but nothing worked.
I also have a Kindle Fire, and it works fine as do all of the other devices in my home.
I see that other folks in this forum have had my problem, but there is no solution in here as I was hoping there would be.
Anyway, I'm contacting Amazon Monday morning demanding a solution.
I'll post here with what happens.
Bob
This morning Amazon had me update my software. I had done that already last Thursday with them.
After the update my Paper White started working properly.
Go figure.
Bob
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