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Old 05-14-2017, 05:17 PM   #32
shalym
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Posts: 3,058
Karma: 54671821
Join Date: Feb 2012
Location: New England
Device: PW 1, 2, 3, Voyage, Oasis 2 & 3, Fires, Aura HD, iPad
Quote:
Originally Posted by chopperbobby View Post
Thank you for the reply.
When I was on chat with Amazon tech support they tried everything to fix it, but nothing worked.
I also have a Kindle Fire, and it works fine as do all of the other devices in my home.
I see that other folks in this forum have had my problem, but there is no solution in here as I was hoping there would be.
Anyway, I'm contacting Amazon Monday morning demanding a solution.
I'll post here with what happens.
Bob
If you just got the Paperwhite, isn't it still under warranty? Have they offered to replace it?

Shari
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