Quote:
Originally Posted by shalym
If there's a bug in the paperwhite, it certainly isn't affecting the large majority of the population. My daughter and I just sat in my dining room today and downloaded about 10 books to my Paperwhite for her to borrow for a couple of weeks. Most of the books downloaded were purchased a while ago, but one was purchased on Thursday of last week and one was purchased today.
I'm sorry that you're having problems...have you tried doing a factory reset? If you just got the Paperwhite recently it shouldn't have much on it.
Shari
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Thank you for the reply.
When I was on chat with Amazon tech support they tried everything to fix it, but nothing worked.
I also have a Kindle Fire, and it works fine as do all of the other devices in my home.
I see that other folks in this forum have had my problem, but there is no solution in here as I was hoping there would be.
Anyway, I'm contacting Amazon Monday morning demanding a solution.
I'll post here with what happens.
Bob