Quote:
Originally Posted by kenzo
Hi,
can anyone help,my wife purchased 4 or 5 books on the 21st June, these show in her Kindle as queued but do not download,if you tap on a title it just asks if you want to cancel the download,we seem to have tried every conceivable way of trying to sort this problem including re-delivering books from her account to the device. Is the Kindle faulty or is it amazons web site?..any advice would be appreciated.
Thank You
|
I bought a Paperwhite this week, and I'm having the same problem as you are.
I spent about 3 hours chatting with several Amazon techs, and they could not fix it. They promised to contact me in a few days.
There have been suggestions that the WiFi be modified, but we should not have to do that. I have four WiFi connected devices in my home, and they all work. My Fire works just fine.
I suspect that Amazon knows there is a bug in it, but they won't admit it.
Anyway, I'm waiting for Amazon to contact me.
Bob