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I'm sorry you lost your books, but really, anyone that posts on this forum should know by now that the only way you are guaranteed to keep your books is if you IMMEDIATELY download them to your own pc.
You have been here for years and should already be doing this.
As big as they are making hard drives now, and as small as ebooks are, I don't understand why anyone would leave merchandise they have purchased sitting on someone elses system.
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