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Old 05-13-2017, 02:35 AM   #17
TuxGirl
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Posts: 179
Karma: 141378
Join Date: Sep 2009
Device: kindle
Quote:
Originally Posted by davidfor View Post
I have no idea how good Kobo support will be for this. But, if you don't complain to them there is no way it will be fixed. You might need to raise the issue with them and then make a fuss on their Facebook or Twitter pages to get the profile.

Something else to try is find a book in the Kobo store and save the preview, or add a free book. If these don't sync to your device, then it's a bigger problem. If they do sync, then it gives more info for support.
Unfortunately, when I tried to contact them today, they were already closed. However, I did check a preview, and was able to download that correctly, as well as a free book that I bought.

It seems to be something odd in how the library is interacting with the kobo. I will talk to them tomorrow and see what help I can get on it.

Thanks for the suggestion!
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