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Old 05-12-2017, 12:40 PM   #1863
wodin
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Location: The Sandwich Isles
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Quote:
Originally Posted by wodin View Post
I dropped Jeff's kids a note quoting the above, we'll see what they say. They've been pretty responsive in the past, but I'm sure they're pretty busy righn now.
I received this last night.

Quote:
Originally Posted by Jeff's Kids
Hello Wodin,

I understand that you want to create a house intercom with the Alexa voice calling feature.

I would like to inform you currently this feature is not available. I apologize if this causing you any inconvenience or disappointment.

To make things right, I've forwarded your suggestions and this e-mail to the Amazon Echo Development Team for consideration to add this feature to Alexa in future.

They shall surely look into this matter and shall come up with the possible software update. As you might have noticed, we are carefully reviewing potential features to add to the Echo in the upcoming months.

Your feedback and suggestions are very important for us to make sure we improve the product where it lacks or to be rectified so that, it gives better performance to our Alexa customers so that you may make the best use of it enjoy it to the utmost.

Thank you so much for sharing your thoughts with us and letting us know what you want to see on your Alexa device and what we can do to improve it.

Please be assured, once the feature is implemented or any improvements made in our next updates, we'll try to notify you through the best medium of notification via software updates.

I assure you that in future, we will come up with necessary improvements to our services and devices making it easy and convenient for all our customers to use Alexa device.

However, Please understand that Alexa is in its initial stages and is developing quickly to access new software updates.

Currently the Echo is considered to be in the early stages of development, although this can be frustrating currently, I can assure you that the Echo will continue to advance as time progresses.

If you have suggestions to the device, don't hesitate to let us know. We are evolving the device based on information provided by people just like you!

I want to let you know that we are working on additional feature for our Echo as part of the next software. Please be assured that your feedback will be considered as we plan further improvements.

I appreciate the time you are taking to let us know how the device is preforming.

The more you let us know how you use your Echo, the opportunities we have to mold the device into the perfect personal assistant.

As you know, we at Amazon love our customers, but I want to personally thank you for being apart of Alexa's family as she evolves.

For the meantime, please extend with us your patience and understanding while we work on this.​​

Your patience and co-operation is highly appreciated in this matter.

In meanwhile if you have any further queries please reach out at:

By phone:
https://www.amazon.com/clicktocall-alexasupport

By email:
alexa-support@amazon.com

By chat:
https://www.amazon.com/clicktochat-alexachatsupport

We look forward to seeing you again soon.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Arsalan
Amazon.com
Meh, they could have drafted a better form letter without all the repeats.
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