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bsnick, thank you for your detailed suggestions. Unfortunately it did not help. It's not only about the USB connection not being recognized. The device is simply not charging. I almost suspect some hardware failure of the USB connector and related electronics on the device.
Probably the next step would be to check the battery state and charge it externally or replace it. Then it could be confirmed if the issue is in the charging via the usb. So I should probably send it in to some service centre.. but where? There seems to be no global support network, just some vendors here and there doing warranty repairs.
Now the device is just over 2 years old, a typical planned obsolescence story...
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