Hello, everyone. Good afternoon to everybody.
This is my first post on the forum, so I'd like to start thanking each one of you who puts so much effort to make possible for us, the users with so little knowledge of these things, to enjoy the nice tools and addons you create. So
very much.
I'd like to ask something too, so let me explain a little bit first.
I have a KT3 that was successfully jailbroken, and that I unfortunately upgraded to 5.8.9.
Everything runs great, but yesterday an horizontal gray line appeared across its screen. This line won't go away, so since the device is still on warranty I considered sending it back to Amazon. Today I called them to check about the usual proceedings and the second thing they asked for (the 1st being the proverbial restart
) was that I reset the device. I then said I'd call back later and did not perform the reset.
The actual question is: is there a way that I can send them the device without traces of it being jailbroken before?
I searched through this thread and pieced together that 2 things must be done: 1) Actually reset the device; 2) Perform a software update. Is this right, or am I mistaken and there's no way of "wiping" all the traces of the jb?
Also, if I'm actually right, the only way I have of upgrading the software is to wait for 5.8.10 to be released, since there's no way of downgrading my unfortunate version anymore (is this also right?).
I hope I'm not bothering you too much, and assure you that I tried my best to search the thread thoroughly, but apologize if I let the answer to this pass me by.