Thread: Great Customer Response from Amazon
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Old 04-27-2017, 11:47 PM   #3
Hitch
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Quote:
Originally Posted by astro123 View Post
I sent a question in via email, and got a call in 1 hour -- with the right answers! That was surprising.

questions answered were:

phrases/words used in the keyword fields cannot be used in the Summary as well -- confuses searching

the Summary/Description does have to be in HTML even though it doesn't say it on the KDP page. There are several free tools available to convert it to HTML and you can cut and paste

Words from the title can be used in the Summary/Description

Also, if you use the Send to Kindle app, and then view the text on each device, that is what you will see for the final product on each device. If you see something different on any of the Kindle previewers, trust the device over the previewers. The end product should not be that different
Well, I don't know who, at Amazon, told you that, but the Send to Kindle app, for previewing books, is WORTHLESS. Absolutely worthless.

We never use it, because it has zero relevance to how the books will appear on the real devices, once on sale.

Sorry.

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