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Old 04-27-2017, 08:38 AM   #52
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by nooboo View Post
My Kindle is out of warranty, so it will cost me money to get a new one -- which brings me back to my original question:

What are the odds that getting a new Kindle will fix this problem?

After reading on this forum, I got the impression this is a software problem. But if there's doubt about that ...
The post you made :
1) Did not include that information
2) Was written to read as if Amazon offered to exchange it.

The answer to your original question:
Nobody here has a working crystal ball.
This is a rare problem, cause unknown, unable to tell what would fix it.

I have asked if anyone has a book/document that displays this problem well and is something that could be shared among people willing to test it.
So far, zero response.

Last edited by knc1; 04-27-2017 at 08:40 AM.
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