The default template in Word is by definition Normal.dotm, you just modify it to what you want. That will never change, too many users have it hard coded into their bespoke applications (for which they've likely as not lost the Fortran code) and business processes - legacy, legacy, makes the world go around rather than going forward.
Google for "How to Change Normal template in Word 2013?"
In Word 2010 I've added the View Macros menu (which includes my Attach blah blah template macro) to the Quick Access (QA) toolbar - which is in the title bar. I think 2013 is similar - right click in the title bar and select customise QA bar.
And re Policepardfaut spans, my guess it relates to the customised font, why don't you try substituting something mundane like Times Roman for the customised font - if the symptoms (spurious spans) disappear you will at least know the cause if not the cure - wish my medicos would do something similar.
BR
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