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Old 02-11-2009, 09:35 PM   #1637
pilotbob
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Quote:
Originally Posted by Wetdogeared View Post
A: Yes, I'd like today's special, no cheese, with iced tea, to go.
When I worked at one of those places people used to come up and order:

I want a cheeseburger and a coke, no fries no apple pie.

Ok...

My supervisor used to get mad when I didn't suggestive sell.

What, you want me to piss the customers off? The point of suggestive sell, as I was told, was to help the customers in case they forgot to order something (yes and to sell more of course). Because some people do forget to order a drink or fries. But, if they specifically told me they don't want an apple pie, I am not going to ask them if they want an apple pie....two seconds later. They will think I am a mindless moron.

BOb
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