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Old 04-21-2017, 05:57 PM   #408
robko
Wizard
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Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
I'm actually a little surprised that Indiegogo allows them to delete as much negative as they do. A lot of the posters seem to have a legit request to get a refund etc and are being ignored before posting a comment reflecting that fact that then gets deleted. And having an "Easter sale" for a discounted price BEFORE some of the ORIGINAL backers have even received their devices seems like quite a slap in the face (and some of these were low order #'s, not recent funders). It really reflects poorly on them to be trying to do another device when they are taking days/weeks to respond to questions or issues of backers of their current device.
I wondered why they had taken down the link to the Ultimate reader, but if they are trying to launch a new one on a different service they won't be wanting all the negative feedback on the original to be easily found.

EDITED TO ADD:
Things that make you go hmmmm: poster on Indiegogo with order #135 wondering when they'll get their device. Meanwhile in the updates they are saying they can't provide any refunds for the next couple of months because all their capital is tied up since they just ordered another 100 units from their supplier. A cynical person would start to wonder if there was a ponzi scheme going on when order #'s in the 200's seem to have been delivered if people complained.
How does the funding with Indiegogo work? Do the campaigners get the money up front or only when they have delivered something? I'm assuming it would be all up front once they hit their target in most cases (I know I saw info that said it was possible to structure things different ways depending on the campaign).

Last edited by robko; 04-21-2017 at 06:13 PM.
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