MobileRead Forums - View Single Post - CC Error Connecting to Dropbox "ERR_NAME_NOT_RESOLVED"

chaley · 04-20-2017, 06:03 AM

If you send me a CC debug log I might be able to work out where things are going wrong. See How do I get help? in our FAQ for instructions.

It is possible that your device is confused about the internet name service (DNS). Try turning it all the way off (power off) then on. Verify that you can see an internet web page using the device's browser.

Another thing to try (if you haven't already) is to reset the cloud connection then try to connect again. Go do CC's Settings / Connecting to calibre / Cloud Connection and tap Reset cloud connection.

04-20-2017, 06:03 AM	#2
chaley Grand Sorcerer Posts: 12,476 Karma: 8025702 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	If you send me a CC debug log I might be able to work out where things are going wrong. See How do I get help? in our FAQ for instructions. It is possible that your device is confused about the internet name service (DNS). Try turning it all the way off (power off) then on. Verify that you can see an internet web page using the device's browser. Another thing to try (if you haven't already) is to reset the cloud connection then try to connect again. Go do CC's Settings / Connecting to calibre / Cloud Connection and tap Reset cloud connection.