Quote:
Originally Posted by barryem
Three of four years ago I loaned a Paperwhite to a neighbor who returned it with a badly scratched screen. I called Amazon hoping for a discount on a replacement but they insisted on replacing it under warranty even though I explained it was a user problem. They overnighted it to me, even though I explained that it was a spare and I was in no rush.
Amazon is just like that. At least they were that time. You don't have to lie to them to get good treatment.
Barry
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I would have replaced the neighbor.
