Thread: iLiad MP3 Player
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Old 08-02-2006, 08:30 AM   #10
DHer
Addict
DHer doesn't litterDHer doesn't litter
 
Posts: 261
Karma: 156
Join Date: Jul 2006
Device: iliad
Ok, it seems like the situation is going to get better fast. In a, well, not completely sober state last sunday morning i wrote a slightly angry email to iRex asking for a refund instead of a reperature. (i also said a not so nice thing about a way to flash the device and gpl violations) Well, they didn't trash it but i got the following response.

Quote:
We will offer a development tool environment at no costs to our iLiad users that will suffice for most development needs. More details about this SDK will be announced on our developer website and it is expected to be available by September.


In addition we will launch a community forum shortly where we hope to have an open and constructive communication with the community and where we will try to support the third party developers and assist them with their technical questions.

I can offer to refund your iLiad if you want. The total amount will be the price you paid for the iLiad minus the repair costs, the transport costs and the handling costs.

Alternatively I can also offer to repair your device and return it to you as soon as possible, since you have already paid for the repairs.

I sincerely hope that you have some patience to wait for what we have to offer to the community.

Please let me know what you would prefer to do.
That's the kind of communication i was always hoping for. A date for the SDK and the promise of a forum for direct contact with iRex officials.
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