Knowledgeable was intended to mean users who know that more recent and reliable updates are available that improve performance but either don't know how or don't want to go through special gyrations to achieve a worthy version update other than the standard way of syncing with kobo.com.
Instead of blowing smoke, the question is how long do y'all feel is reasonable for kobo.com to delay the release of worthy updateS to some users but not others (whether they be knowledgeable or not)?
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