The NST was, at the time, a great device. It was limited by the technology, the screen isn't as good as the current screens, but it's hardly fair to try and compare devices made years apart.
And throughout most, if not all, of that devices lifetime BN was not screwing up too much ebook wise (they had dropped the ball in tablet land though). This was before they removed the ability to download purchases from their website. It was before the funky change to DRM, though that did come in at the end. They had sideloading from public libraries working, though not as smoothly as it could have been it -worked-.
All that said, it's hard to hold the NST up to the current generation of ereaders, imo, the buttons are 'meh', the major bonus to the NST is the SD card slot. And given the storage in say the Kobo Aura One, it's not really that much of an issue for many.
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