|
Hi knc1,
Same as the OP in that the device can connect, but cannot register - I also get the same error message and have the same info on the 411 screen ('certificate: missing').
Only caveat is that i'm based in Thailand at the moment so outside the US - so the 311 screen shows local networks - Amazon service does not believe that is part of the issue however. So far we've also established with Amazon that the device is not blacklisted/registered stolen, and whispernet is available and my location. Amazon help has gone ahead and registered the device in the system at their end, so it shows up online on my account - only issue is that the device doesn't know its registered, and still shows 'not registered' on settings screen and therefore cannot purchase any books or link to the Amazon account.
All of the updates noted above have been side-loaded again after a factory re-set to be on the safe side, but no change of behaviour. Have also just confirmed that time is set correctly via the 611 screen.
Hence flummoxed, I'm afraid - do you think that maybe the age of the device means that it is expecting a different digital certificate to the one its getting from the amazon server over whispernet?
|