Quote:
Originally Posted by petercreasey
It seems surprising to think that anyone here would maintain that uneven (substandard?) service is fine as long as the users are unaware.
Judging by some of the comments I've seen, these unaware users are experiencing slower page-turn response times, among whatever other improvements might have have been implemented. Ignorance is bliss, huh?!?
Surprising!
[EDITED TO ADD] No outrage has been expressed!
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It is not substandard service to do software and/or firmware rollouts over a period of time. This is standard industry practice. The benefit of faster page turning is minor compared with the potential disaster of a device that can only be used as a doorstop due to an undiscovered bug. Also, the resulting bad publicity about a show-stopping bug is worse if it affects hundreds of thousands of users rather than a few hundred users. Honestly, Peter, this is not that difficult to understand. Users who don't get the new firmware right away still have a device they can use every day as it was intended, which is all most of them care about. If you care more about getting the new firmware immediately, then download and install it yourself. Why do you keep insisting that everyone should get it immediately? That is a recipe for disaster.