Quote:
Originally Posted by heli3d
Just spoke to Kobo and after receiving the bad device, they said that it is normal.
Will try to return
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You could point them to this thread. If it’s “normal” for Kobo then just tell them you do not agree with their normal and return the device. If they have previously exchanged the reader then they have admitted that it’s perhaps not completely “normal” but if they have changed their mind, so can you...