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Hi tshering,
I had already tried all of the reset methods (and was looking next at opening the device) but finally the tapping reset method worked! So I'm back in, and luckily all of my reading materials are kept on the external card as opposed to internal. Smartest thing I did...
So I have learned some lessons about patience and fiddling with things which ought not be fiddled.
Thank you so much for all your help - I'll just read quietly now.
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