Quote:
Originally Posted by tequila0341
My socket connection is weird. It works fine for charging, which tells me there is no hardware issue. Yet when I connect to my Windows 10 PC, it fails to recognize the Kobo (didn't use to have this issue). A call to Kobo Support told me that Windows would release a patch to fix this issue. Having fully updated my Windows PC, still no patch.
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They are right. It doesn't sound like your Kobo is broken. I haven't researched it, because my Kobo has connected to my Win 10 PC flawlessly. But several users have had issues connecting their Kobos to Windows 10 machines. If that's your only problem, you likely don't need a new device.
Have you posted about it in the Kobo section?