My BOOX M96C Plus screen was damaged.
I bought it from ereader-store.de, so I asked them to repair it.
They replied.
Quote:
We could repair your device,
...
If you want us to repair your device please send it to our maintenance office in Germany:
...
We will first repair your device and send you an invoice afterwards.
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After I sent my device, I asked the status, but they wouldn't reply at all.
Finally, my device has come back because the post office storage limitation expired.
Then I asked to
sales@onyx-international.com whether they could repair it, but they also won't reply.
I like the device, but their support brings a sense of distrust.
What can I do?
Any advice is appreciated.