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Old 04-06-2017, 12:06 PM   #35
Pdrpdr
Junior Member
Pdrpdr began at the beginning.
 
Posts: 9
Karma: 10
Join Date: Dec 2007
Device: Sony PRS-505
Quote:
Originally Posted by Pdrpdr View Post
I need help. I just updated my Paperwhite 3rd gen from 5.8.7 and after the update completed it got stuck on the Kindle start image (the kid reading under the tree). I tried to reset it but it keeps getting stuck there, any help? Thanks.

Edit: Tried the amazon support and they just offered me a 15 usd discount in a new one. I bought it 14 months ago and now I'll have to buy and new one just for updating the firmware. It's really sad.
It's alive!!!

I left it plugged 3 days and then unplugged because I was leaving for summer holidays. I went back 2 weeks later and it had no battery, I plugged it again and it returned to the same spot. Tried to reset it again with no result.

So... I kept looking at it every day, pluggin in, resetting, trying to get it to appear as a device on my PC with no results. Also, as I didn't had it allways plugged to power it would get to no battery pretty often (the screen was always on).

Finally, I decided to give it a last chance, leaving it always plugged to power and started looking for a replacement. Yesterday, or 3 or 4 days since I plugged it again, I woke up to find my PW3 showing some ad for a bad book and I can't express how happy I'm.

As some of you had said on a lot of other posts I read, it fixed itself... I couldn't believe that would work, but 1 week later I've a Kindle again! It's time to start reading every book that I thought this month I wouldn't have a chance to read until I could buy a new one...

Thank you everybody!

Edit: I just did a factory reset settings because the kindle wasn't showing any book cover (even on goodreads). And now it's working flawlessly.

Last edited by Pdrpdr; 04-06-2017 at 01:55 PM.
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