Thread: Error communicating with device
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Old 04-05-2017, 03:05 AM   #38
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by maddz View Post
I did wonder about the firmware update. According to the Kobo, I am now using 4.3.8945 which doesn't appear to be the most recent version.
There is a 4.3.8966. I thought that everyone should have been getting this. But, I checked from here and my Glo HD is still being offered 4.3.8945. There are rules based on the affiliate and geo-location. Using the affiliate "Kobo", and the IP here at work, I would get 4.3.8945. Using the affiliate "FNAC", I would get 4.3.8966.
Quote:
I'll try connecting again and see what happens - the recently sideloaded books in the main memory appear to have disappeared from the library, but the sideloaded books from the card are still there although one appears to have reverted to an old version of the title. I can't tell whether they're still in the storage or not.
With the change in title, I'd be pretty sure they are still on the storage and that the database was corrupt and the earlier details were read when the device restarted. At this point, usually tell people to check the database with either the Kobo Utilities plugin or an SQLite management tool, but with the issues connecting to the device, that probably won't work. The fixes are to sign out of the Kobo account and then do the setup again, or do a factory reset.
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