Thread: Error communicating with device
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Old 04-03-2017, 10:17 PM   #30
davidfor
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by maddz View Post
After a lot of faffing about, and yet another factory reset, I finally got calibre talking to the Kobo.

What I think the issue is that the SD card and the main memory MUST be ejected simultaneously otherwise you get the not ejected correctly error which seems to damage something on the Kobo. So, the workaround is to go to Finder, select both the Kobo and the SD card drives using Cmd, right click and select Eject. Then you can safely disconnect the Kobo.
I would have thought things would be OK as long as you ejected the actual device. But, not ejecting the card might leave it dirty, which could cause problems. And I didn't think of something like this as Windows doesn't let them be ejected separately. The If you eject one, the other gets ejected, and if you use the system tray object, you can't select the individual drives, only the device.

But, as PeterT suggested, ejecting from within calibre should do both at the same time.
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