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Old 04-01-2017, 07:46 PM   #1625
jhowell
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Posts: 7,121
Karma: 92500001
Join Date: Nov 2011
Location: Charlottesville, VA
Device: Kindles
Quote:
Originally Posted by tacchinotacchi View Post
I checked my firmware in device info and I had 5.8.0. That is already the same version as the factory firmware, but nonetheless I reset it and followed step 3 and 4.
Factory firmware is different from customer firmware, even if it has the version number.
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