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Old 03-31-2017, 06:20 AM   #11
Josieb1
Grand Sorcerer
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Posts: 5,090
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Quote:
Originally Posted by BrodieKobo View Post
That is really disappointing you should have had a better response. I will escalate this incident to our customer care lead to investigate the breakdown in process. If you would like to pm me your account email I will have our care department credit your account for your troubles. I appreciate your time letting me know about the delay, our publishing team is investigating as that Book should have been available the same day once uploaded by smashwords.
Hi Brodie, I've sent you a pm. I have purchased the book now anyway and had no problems with the purchase.
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