Quote:
Originally Posted by GeoffR
Generally with this sort of problem I think it is better to contact the publisher (i.e. the author for self-published books) and let them deal with it. Even if the problem is at Kobo's end, the publisher is likely to be in a better position to get it sorted out than you are.
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I've spoken to the author, she uploads direct for her own stories but through Smashwords for co-authored books. TBH she doesn't appear to care, with the demise of Allromance she has epubs on Smashwords, everyone else buys from Amazon.
I just don't understand what's going on with Kobo. It's not just this, I've had other issues with them lately and I've just had enough. Every time I raise a query I never get a straight answer.