Quote:
Originally Posted by Booxtor
I understand your mood about your recent problem. You have caused it yourself and had to deal with it for just a couple of days. I saw your post today and replied to it with a solution. So please don't speak in name of most of the users of Max. We actually really do have thousands of highly satisfied and happy users. There is no perfect reader or perfect software. But we do our best and everything what is possible in our power to keep developing of our software and hardware. Those premium prices are caused not by our avarice for money. Some actually marginal and niche technologies just do have their costs. So we dare to speak about Max 2, because we believe in progress.
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Booxtor I really appreciate your help and support and everything you're doing. You worth more than an entire support team. Good support and an open system was everything I was looking for, that's why I've chosen ONYX again despite I was not completely satisfied with the M92. And of course I'm one of the few eager to paid a premium for a device whose only notable feature is a screen technology that few people cares to understand or can be indulgent with its shortcomings.
That being said:
Quote:
Originally Posted by Booxtor
I understand your mood about your recent problem. You have caused it yourself and had to deal with it for just a couple of days.
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You say I have a problem that
I've caused it myself and I'm dealing with it
for some day from now all because
I have accidentally clicked on the wrong calibration spots? Really? I'm that stupid? or maybe the fact that a wrong stylus calibration (and the following disability to navigate on Android) has been overlooked by the developers?
So my 700 USD device stopped working for days now, I had to send support emails over and over discarding the official support channels, getting an account here.. just because I clicked on the calibration option and (my fault) missed the targets?
The solution to this problem ended up being a software package that is not offered in the official firmware page and implies re-flashing my entire device to factory defaults. And unfortunately,
that solution brought me a display problem.
Maybe it's me.. but It seems a lot just for a stylus calibration that gone wrong. So it's no surprising that this and the stylus bug in the M92 that forced me to stop writing, raise the pen and start again make me wonder about the kind of product a MAX2 could become. For ONYX, progress will not mean keep throwing new hardware every 2 years, but making better software from the start to seduce the 99% of consumers who don't like to be beta testers.