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But people who are browsing new posts and see the topic of this thread might think that Kobo's customer service is really bad and not read the thread. That's why the topic needs to change. It's not a statement of fact. It's someones incorrect opinion.
From what the OP wrote, there was nothing wrong with CS exceot offering a discount on a 6" device.But that is something I would have mentioned to them to see if they might be willing to give a discount on a 6.8" device. Other than that, I saw nothing wrong.
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